Frequently Asked Questions

If you have questions or need assistance placing your order, your dedicated Sales Partner is here to help! Contact Michelle Findlay at 1-480-707-3712 or by email at mfindlay@geiger.com.

A 4-digit facility code or purchase order number is required to order. This information will be requested during checkout. You will be invoiced directly by Geiger and will responsible for submitting invoices for payment through your normal internal procedures.

Please note that the estimated total given at the time of checkout does not include shipping & handling charges. Actual freight will be assessed and added to your invoice upon shipment of your order.

In general, most items require 7 days for production after proof approval, plus shipping time. If you have an event date, please discuss your needs with Julie upon placing your order and every effort will be made to meet your delivery date.

Merchandise pricing does not include shipping. Actual freight charges will be assessed and added to your invoice upon shipment of your order.

Please note that international shipments are subject to duties and customs fees above and beyond standard shipping charged by Geiger. These charges are the responsibility of the receiver and payment may be required before delivery of your package will be completed. Contact your local courier or customs office for details.

Banner Bulk is tax exempt and no sales will be charged.

On the log in screen, click on “Forgot Password”, enter your email address that you use to log in, and we will email you with a new temporary password. After logging in, we recommend you change your password to a new, easier to remember password through the My Account page.

You can update your password at any time through the My Account page by selecting Change Password.

You can update your billing address, manage shipping addresses, change your password, and view your order history through the Manage Account page.

If you would like to purchase an item not found on this site, please contact Michelle Findlay at 1-480-707-3712 or mfindlay@geiger.com and she will work with you to fulfill special item requests.